Card Printer Support
When you buy a plastic card printer from ID Management, peace of mind comes as standard. We are more than happy to advise you on which of our 3 levels of support will best suit your company.
Not sure which printer to buy? View our Card Printer Buying Guide.
ID Management’s printer support program is the perfect solution to give you peace of mind. From our ultimate Platinum cover to our Silver cover you can rest assured that your new printer or system is looked after properly. Call us free on 0800 408 1471 or email us for more information.
|Platinum Cover||Our 5 star Platinum cover delivers:
|Gold Cover||Our 5 star Gold cover delivers:
|Silver Cover||Our 5 star Silver cover delivers:
|On-Site Engineer||We can relocate your equipment, train new users, create databases, configure or assist with database linking and connecting. This service is offered to the UK, Europe & the Middle East.|
Hot Swap Support
Having a Hot Swap loaner support contract allows you to keep printing even when there's a problem with your existing printer. Without this support, you may experience serious disruptions to your business, as some manufacturers can take up to 6 weeks to complete warranty repairs. This contract includes unlimited telephone support from our trained technicians and next day delivery on your replacement printer. At just £95 per year, you are provided with peace of mind that no matter what happens to your printer, you are fully supported by ID Management Systems and back in business within 24 hours.
We support Magicard, Fargo, Datacard, Nisca, Evolis, Javelin, Zebra and more. Call us free on 0800 408 1471 for more information.